Privacy Policy of CarProperty.com

Effective Date: January 1, 2024

When you use CarProperty.com services to find, buy, rent, or sell your residential or commercial property, or connect to a real estate pro, we know you trust us with your data. We also know we have a responsibility to respect your privacy, and we work hard to do just that. This policy explains what information we collect, why we use it, who we share it with, and how we protect it, along with the tools you can use to manage your privacy.

Table of Contents:

• Introduction
• Information collected by CarProperty.com
• Why CarProperty.com uses your information
• Sharing your information
• Privacy tools and choices
• Protecting your information
• Applicabilityof this policy
• Legal disclosures
• Contacting CarProperty.com
• Changes to this policy

Introduction

We offer a wide range of services that focus on all stages of the home and business lifecycle: renting, buying, selling, financing, and home improvement.

We know that everyone’s journey is different, and that deciding on the right place to call home, invest in, work in and to store your valuable assets and collectibles is an intimate, personal experience. Along with a wealth of information about Car Properties (Residential and Commercial) we also use the information you give us to provide our services and help you find your next property.

We carefully evaluate how we use data to make sure that we’re using your information to provide value for you. On this page, we aim to explain everything you need to know about your privacy at CarProperty.com. If you have any questions that we haven’t answered here, you can always contactus at legal.compliance@carproperty.com.

Information collected by CarProperty.com

When you use our services, we collect a variety of information from and about you and your devices. Some of this information identifies you directly (like an email address) while some of it is associated with you through your account, profile, or device (like the homes you choose to save or your location data).

The kind of data we collect about you depends on how you use CarProperty.com. If you only use our services to browse for properties, we’ll have less information about you than if register on the site and create a profile, or if you use any of our other transaction services, such as placing advertisements. Even if you don’t have an account with us, we may still collect some data about you, like your IP address and other device information when you browse our sites or use our apps and interact with our third party advertising providers and networks, such as the Google AdSense Network.

Information you give us or create using our services

When you use our services, we often ask you for information about yourself. This usually includes basic things like your name, email address, and phone number. If you use our transaction services, you will be directed to our third party payment processor vendor. We do not save or store any of your credit or debit card information on our servers. If you contribute information, such as comments about and on advertisements or user profiles, we’ll store that as well. This includes any comments you make on a real estate agents profile or advertisement.

You may also provide information about other people through our services. For example, if you share a home listing with someone, we will collect that person’s email address as part of your account information.

Below are some examples of what information we collect for our main products and services and how we collect it.

Searching Properties Using our Different Search Tools

When you use CarProperty.com’s property search tools to find a property, in any category, to buy or rent, we don’t save any information about your searches. That means that if you tell us what you’re looking for,such as number of garage spaces, or number of bedrooms, we do not save that information or your search results. If you use our Map Search tool to find properties or agents, we do not save that geographic information or your search results

We also help you connect with local real estate agents through our Agent Search tools (both textually by Country, State, City and Zip Code and through a geographic search using our Map Search tool. If you choose to contact one of these pros through our platform you are either given those agents contact information in their profile because they entered it fory ou to have, or through our email system to contact them. We do not save that information or your search results.

Services and Products for Professionals

If you are a real estate professional, you can setup a profile on CarProperty.com and you have the option to disclose as much information as you decide and choose to put on your profile for public consumption. We do not track or save any other information then what you voluntarily enter into your profile or your advertisements. If you sign up for zip code territories in our Agent Marketing Network, we do keep track of the zip code territories that you sign up for and they are displayed on our site in your profile and in our textual and map search tools. You can log-in and change or delete any of your profile information at any time, including any zip code territories that you’ve signed up for even before their subscription timeline has expired.

User Content License

By posting any content on CarProperty.com ("the Site"), including but not limited to text, images, videos, reviews, comments, or any other form of content (collectively, "User Content"), you ("the User") grant CarProperty.com ("the Company") a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Company's business operations. This includes, but is not limited to, the Company's marketing, sales, advertising, and research activities, as well as any other business functions that help maintain, improve, or enhance the Company's operations, revenue, and overall business health. The Company reserves the right to use User Content in any media format and through any media channels. By posting User Content, you represent and warrant that you have all necessary rights to grant the above license to the Company and that such User Content does not infringe or violate any third-party rights.

Information from Public Sources and Third Parties

CarProperty.com potentially collects information from public sources, such as county and state tax and property records, government agencies, and multiple listing services (or MLS). Most of this information is about properties, not people. But some information we collect, like the identity of a property’s owner or real estate license information, may relate to individuals. The public sources that we may potentially collect information from; change from time to time and we do not provide public notifications of this information gathering.

We also collect information about you from various third parties in order to provide better service to you, or as part of the employment application process. This may include demographic information and other attributes about you.

Information we collect as you use our services

Along with the information you give us directly, we collect a variety of information automatically as you use CarProperty.com services.

Activity information

We collect information about how you use CarProperty.com. This includes things like your advertising purchase activity of Ads on our site; and any other digital ad item or service that you purchase.

Device information

Like other websites and apps, we collect data about the browsers and devices you use to access CarProperty.com.  The data we collect includes browser or device model and settings, operating system, unique identifiers, and the version of the app you’re using. We also collect data about how your browsers and devices interact with our services, including IP address, crash reports, system activity, and the date, time, and the URL of the site you visited before CarProperty.com.

You can control our collection of certain data, such as your mobile device model or the language your mobile device uses, by adjusting the privacy and security settings on your mobile device.

Location Information

If you enable location services on your mobile device, CarProperty.com collects the location of your device.  We use that information to provide you with location-based information and ads.  If you don’t want to usethese features, you can turn off location services on your device.

We also collect location information for similar purposes from your browser if you enable it.  You can disable access through your browser settings.

Cookies, pixel tags, and other tracking technologies

We and our partners use various tools to collect data when you visit our sites and apps, including cookies, pixel tags, and other similar technologies. Cookies are bits of electronic data that can be transferred to your computer or other device to identify your browser.

When you use CarProperty.com, we and our partners may use cookies and other tools to gather information about how you view and use our services and content, and to connect your activity with other data we store about you. The use of cookies helps us serve you better by understanding what you’re interested in, tracking trends, measuring the effectiveness of ads, saving your preferences, and storing information you may want to retrieve on a regular basis, such as your favorite homes. We also allow specific, approved partners to collect data from your browser or device for advertising and measurement purposes using their own cookies or similar tools.

At any time, you can use our cookie preference tools to manage what kinds of cookies and other tracking technologies you’re comfortable with.  Check out our information about how to access these tools. You can also disable cookies all together by adjusting the settings on your browser. However, if you choose to disable some or all cookies, many parts of our services may no longer work.

In addition, if you give your email address to us, we may use a scrambled, unreadable form (called a “hashed” version) of your email address to deliver tailored ads to you on CarProperty.com or on other websites, including via Facebook’s Custom Audience Feature or other similar tools.

For information about how you can manage your cookie preferences, check out the section of this policy called “Your privacy tools and choices.”

Social networks

If you use social media logins (like Google and Facebook) to log in to CarProperty.com, we may access your public social media profile information.  You can always limit this sharing using your social media service settings.

Inferences

To improve our services and make them more useful to you, we use data about your activity to understand and infer your preferences. For example, if you usually search for homes for rent rather than homes to buy, we may assume that you are not looking to buy a home and show you more information helpful for renters.

Commercial Information

We collect information about the products and services you purchase or consider purchasing from us.  This includes products for professionals, such as our advertising products, as well as consumer services.

Why CarProperty.com uses your information

Providing and improving our services

We also use your information to improve our existing services and develop new ones.  For example, we track how you use our websites and apps and use that information to troubleshoot issues and adjust things to improve your experience.

Communicating with you and connecting you with others

We use the contact information you provide us, like your phone number and email address, to communicate with you about our services.  This includes things like responding to comments, questions, and requests you send us. It also includes notifying you of transaction or service updates and changes.  We may also inform you about our services, offers, promotions, news, and other updates we think may be of interest to you.

If you ask us to, we also use your information to connect you to real estate professionals, like when you want to contact an agent to discuss a home you find for sale on our platform.

Personalizing your experience

We use the information we collect about you and your activity on our services to personalize the services we offer.  We also use it to show advertising, content, or features that we think you might like.  This includes things like customized search results that match your preferences and prior search criteria and, if you ask us to, connecting you to a real estate professional best suited to help you.

If we know you’re working with a particular real estate agent, we may share information about your saved homes and searches with that agent to let them serve you more effectively.  You control what we share with real estate pros you find on our platform.

Other uses of your information

We also use your data to detect, investigate, and prevent fraudulent transactions and other illegal activities and to protect the right sand property of CarProperty.com, its customers, and others.

Occasionally, there may be a reason we’d like to use your information in a way that isn’t described here.  If that happens, we’ll let you know so you can decide if you’re comfortable with it.

Sharing your information

We understand that sharing information with third parties is a big responsibility.  We’re committed to sharing information only when needed for a legitimate business or legal purpose, and then only with recipients who will protect it.

Information you ask us to share

We share information when you ask us to share it. For example, if you choose to contact a real estate agent, mortgage lender, investor, builder, property manager, or other real estate pro through our platform, we will send them your name and contact information if you've selected to hide your email address from end users via the setting in your profile.

Service providers and business partners

When CarProperty.com hires a service provider to help operate our business, we may need to give them access to information to provide their service.  We allow them to use the information only to perform the service we’ve asked them to perform.  We vet all service providers carefully, and CarProperty.com always remains responsible for the privacy ofyour information that is shared with our service providers.

When CarProperty.com partners with other businesses to offer products and services to you, we may share information with those partners only as needed to provide those products and services and only subject to the terms of this privacy policy.

Legal and compliance transfers

When CarProperty.com needs to share data to satisfy a legal or regulatory requirement, including responding to a subpoena or other lawful government request for data, we will share information only as necessary to comply with that requirement.  We’ll tell you before sharing your information in these situations unless we’re prohibited from doing so. For more information about how we respond to requests for data, see Government and Civil Information Requests.  We may also share information if needed to enforce our legal rights, detect or prevent fraud or security concerns, and protectpublic safety.

If CarProperty.com is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your information in connection with that transaction.

Public and de-identified data

We may share information that is collected from public sources or that you choose to share publicly (such as public reviews and home facts) with third parties.  We may also share aggregated and/or de-identified information that cannot reasonably be used to identify you.

Sales of personal information

CarProperty.com allows certain companies to place tracking technologies like cookies and pixels on our sites, which allow those companies to receive information about your activity on CarProperty.com that is associated with your browser or device.  The companies may use that data to serve you more relevant ads on our sites or others.  Under some state laws, sharing data for online advertising like this may be considered a “sale” of information.  Except for this kind of sharing, CarProperty.com doesn’t sell any of your information.

You always have full control over whether these technologies work on your devices.  You can disable them entirely using our cookie consent preference tools (see the CarProperty.com Privacy Center for instructions), or by clicking the “Do Not Sell My Information” link on our websites.

Privacy tools and choices

Accessing and deleting your information

We’ve made a variety of privacy tools available on CarProperty.com. Using the CarProperty.com Privacy Center, you can see what kind of data we’ve collected about you and the types of third parties we share it with.  You can also download a copy of the data and take it with you to a service outside of CarProperty.com if you want. If you’d like to delete your data or close your account, you can do that using the CarProperty.com Membership Dashboard as well after you log into the Dashboard.

We provide these tools for your benefit and we will never discriminate against you for using them. But if you choose to delete your data or close your account, we won’t be able to offer you services that require us to use your data.

Managing cookie preferences

CarProperty.com has information about how to use tools on our websites and apps to manage what kinds of cookies are allowed to load when you use CarProperty.com.

CarProperty.com’s third-party ad servers, ad network providers, and third-party advertisers provide ad content that appears on CarProperty.com. To measure how effective those ads are and to make them more relevant, ad providers may use their own tracking technologies to collect your information. These are used to record users’ activity, such as the pages visited, and to learn what types of information are of most interest to the users. For more information regarding the choices you have about these technologies (such as opting out), visit the Network Advertising Initiative, Digital Advertising Alliance, Omniture, and PrivacyChoice.

Managing communications preferences

Email subscriptions

CarProperty.com may send you email for a variety of reasons.  For example, if when logged into your profile; you decide to Subscribe to email notifications of New Ads placed on our Ad categories, then you’ll receive an email every time a user enter a New Ad in the Categories that you subscribe to. When you use our transaction services, we’ll send you status updates and other information about your transaction.  If you have an account with CarProperty.com, you can select your preferences through your account settings. Also, you can manage the types of email you receive by following the instructions included in each email we send you. Even if you unsubscribe from some email subscriptions,we may still need to email you with important transactional or other non-advertising information.

Calls and texts

Some of our services allow you to provide your phone number to us and to the public.  If you give us your number, we may call or text you. We will contact you through these methods only in accordance with applicable legal requirements, and you always have the ability to opt out of further calls or texts.

Protecting your information

We understand that no matter how we collect your information, we have a responsibility to protect it.  We take that responsibility seriously.  We build security into our products and features from the ground up to help protect data from unauthorized access, disclosure, alteration, and destruction.

We’re always looking for threats and take reasonable steps to respond to those threats, protecting the information users share with us. Of course, no method of Internet transmission or data storage can provide guaranteed protection to your information.  If anything should ever happen to your information, we’ll let you know as soon as we can and try our best to make it right.

CarProperty.com is based in the United States and the information we collect is governed primarily by U.S. law.  Where we are subject to the privacy laws of other countries, we comply with those requirements.  If you access or use our services or provide information to us, your information will be processed and stored in the United States, where you may not have the same rights and protections as you do under your local law.

Applicability of this policy

This policy applies to every service of ours that links to it.  Our apps and services may link to other companies’ websites. Some features may also involve the sharing of your information with third-party websites. These third-party websites may collect information about users on those websites.  CarProperty.com doesn’t control those sites, and this privacy policy does not apply to these external websites and third parties.

Legal Disclosures

In this section, we’ve provided some legally required disclosures under state privacy laws.  There shouldn’t be anything surprising in this section, and we’ve tried to explain our privacy practices in plain English throughout the rest of the policy.

Under the California Consumer Privacy Act or CCPA, California residents have certain rights regarding their data, including:

• The right to know the categories of personal information we’ve collected and the categories of sources from which we got the information (see Information collected by CarProperty.com and the chart just below)
• The right to know the business purposes for sharing personal information (see Why CarProperty.com uses your information)
• The right to know the categories of third parties with whom we’ve shared personal information (see Sharing your information)
• The right to access the specific pieces of personal information we’ve collected and the right to delete your information (see Privacy tools and choices)

California residents also have the right to not be discriminated against if they choose to exercise their privacy rights.

Categories of Personal Information under the California Consumer Privacy Act

Category and sources of Information	How we use it	Types of individuals affected	How we share it
Identifiers   We collect this information from our users, customers, and business partners. We also generate identifiers internally.	To enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offerings	People who use our sites or mobile applications; create a user account; receive a calls and emails from other users of the site; send us an inquiry about buying a Advertisement, or service from us; purchase advertising from us; obtain a service from us; and real estate pros who we connect with users	We share this data with those to whom you instruct us to send this information to, i.e. other members of the site who have registered membership accounts on the site; or general users if you provide your contact information in any post or advertisement that you place on the site.
Personal information under California Civil Code section 1798.80   We collect this information from our users, customers, and business partners	To enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offerings	People who use our sites or mobile applications; create a user account; receive a calls and emails from other users of the site; send us an inquiry about buying a Advertisement, or service from us; purchase advertising from us; obtain a service from us; and real estate pros who we connect with users	We share this data with those to whom you instruct us to send this information to, i.e. other members of the site who have registered membership accounts on the site; or general users if you provide your contact information in any post or advertisement that you place on the site.
Protected classifications   We do not collect this information from our users and business partners			We don’t share
Commercial information   We collect this information from our customers, and generate it internally during transactions with our customers	To transact with you if you use our services or products, and to enable transactions you’ve requested	People who purchase advertising or marketing services from us	We don’t share
Biometric information	We don’t collect this data	None	None
Electronic network activity information   We collect this information from our users and customers	To enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offerings	People who use our sites or mobile applications	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Geolocation data   We collect this information from our users and customers	To enable use of our sites, services, and products, to understand how our users interact with our sites, and to improve our offerings	People who use our sites or mobile applications and allow us to collect their location data	We share this data with our service providers
Audio, electronic, visual, thermal, or similar information We do not collect this information from our users and customers			We don’t share
Professional or employment-related information   We collect this information from our customers and business partners	To provide services or products you’ve requested	People who indicate they are or represent a business in the profile or advertisement that they setup on the site.	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Education information. We do not collect this information from our customers			We don’t share
Inferences   We generate these internally	To understand how our users interact with our sites, to develop and offer more relevant and useful services and products, and to improve the products and services we offer	People who use our sites or mobile applications, including users who: receive a CarProperty.com Offer; ask to be connected with real estate pros; or apply for a mortgage through us